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Service, Quality & Satisfaction

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Buku ini mengulas secara rinci tiga elemen krusial yang saling terkait dalam penciptaan keunggulan bersaing berkesinambungan setiap organisasi : Service, Quality, dan Satisfaction.

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Detail Information

Series Title

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Call Number

658.8 Fan s

Publisher

Yogyakarta : ANDI OFFSET., 2013

Collation

xxii, 506 hlm. ; ill. ; 23 cm.

Language

Indonesia

ISBN/ISSN

9789792927856

Classification

658.8

Content Type

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Media Type

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Carrier Type

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Edition

III

Subject(s)

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Specific Detail Info

Sirkulasi

Statement of Responsibility

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