Buku

MANAJEMEN KUALITAS JASA : Desain Servqual, QFD, dan Kano Disertai Contoh Aplikasi dalam Kasus Penelitian

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Description Not Available

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Availability @Fakultas Ilmu Sosial dan Ilmu Politik

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Detail Information

Series Title

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Call Number

658.8 WIJ M

Publisher

: Indeks., 2011

Collation

viii, 193 hal.: ilus,; 25 cm

Language

Indonesia

ISBN/ISSN

978-979-062-241-8

Classification

658.8

Content Type

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Media Type

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Carrier Type

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Edition

1

Subject(s)

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Specific Detail Info

Sumbangan

Statement of Responsibility

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