Laporan Tugas Akhir

KAJIAN KUALITAS PELAYANAN DALAM PEMBUATAN SURAT TANDA NOMOR KENDARAAN BERMOTOR (STNK) DIKANTOR SAMSAT KOTA TERNATE DENGAN METODA SIX SIGMA

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Tesis Program Studi : Manajemen Kelulusan : Maret 2009

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: Universitas Padjajaran.,

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English

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