APA Style

MEASURING SERVICE QUALITY TO IMPROVE QUALITY OF GRAND ROYAL PANGHEGAR BANDUNG (INTEGRATION WITH ISHIKAWA DIAGRAM AND BENCHMARKING). (). : Universitas Padjajaran.

MLA Style

MEASURING SERVICE QUALITY TO IMPROVE QUALITY OF GRAND ROYAL PANGHEGAR BANDUNG (INTEGRATION WITH ISHIKAWA DIAGRAM AND BENCHMARKING). . : Universitas Padjajaran, . print.